Terms of service

These Terms of Service (“Terms”) govern your access to and use of the Kavunoo website, including its pages, content, products, customization features, and purchasing services.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.

Kavunoo offers personalized and custom products and aims to provide clear product information, transparent policies, and a straightforward shopping experience.

1. About Kavunoo

Kavunoo is an online retailer offering personalized and custom products. Depending on the product, customers may be able to add names, text, photos, images, designs, or other customization details.

Kavunoo is operated by:

Company Name: BLAKLEY AETHER CLOUD LLC
Business Address: 550 WEST MAIN STREET, FRANKFORT, KY 40601, United States
Email: [email protected]
Phone: +1 (304) 356-6591

Purchases, customer communications, and transactions made through the website are handled by BLAKLEY AETHER CLOUD LLC.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have reached the age of majority in your jurisdiction.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account information, if applicable.

  • You will use the website in compliance with applicable laws and regulations.

3. Personalized and Custom Products

Our products may be personalized according to the customization options available on each product page. Depending on the product, options may include names, text, dates, messages, photos, artwork, designs, sizes, layouts, or other selections.

You are responsible for reviewing your customization details carefully before submitting an order. Please check spelling, dates, image quality, design selections, product options, and other submitted information.

Once an order enters processing or production, changes or cancellations may no longer be possible.

The final appearance of a personalized product may vary depending on the submitted content, selected options, materials, printing or production methods, screen settings, and other product-specific factors. We make reasonable efforts to represent products accurately, but an exact match to the appearance on every screen cannot be guaranteed.

4. Customer-Submitted Content

If you upload or provide photos, images, text, artwork, designs, or other content for customization, you represent that you own the content or have the necessary rights and permissions to use it for your order.

You agree not to submit content that:

  • Violates applicable laws or regulations.

  • Infringes another person's intellectual property, privacy, publicity, or other rights.

  • Contains unlawful, threatening, or otherwise harmful material.

  • You are not authorized to use or reproduce.

You retain any rights you have in your submitted content. You grant us permission to use that content as reasonably necessary to review, prepare, produce, fulfill, and provide customer support for your order.

We may decline or cancel an order involving content that appears to violate these Terms or applicable law, subject to applicable legal requirements.

5. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and customization details. However, certain differences may occur:

  • Colors and image details may appear differently depending on your screen and display settings.

  • Customized results may vary based on the content you submit and the production process.

  • Measurements may have reasonable manufacturing variations where applicable.

  • Product features, specifications, and customization options may change.

  • Product availability may change without notice.

We reserve the right to update, modify, or discontinue products and options when reasonably necessary. Products are intended for personal use unless otherwise stated.

6. Orders and Order Acceptance

Submitting an order is a request to purchase the selected product using the information and options provided at checkout. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to review, decline, or cancel an order where permitted by applicable law, including when:

  • Product or pricing information contains a material error.

  • Payment cannot be authorized or completed.

  • An order appears to involve fraud, misuse, or unauthorized activity.

  • Additional information is reasonably required to process the order.

  • A product or customization option becomes unavailable.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with the circumstances and applicable law.

Before completing your purchase, please review your product selection, customization details, quantity, contact information, and shipping address carefully.

7. Pricing and Payment

Unless otherwise stated, prices displayed on the website are in U.S. dollars. Applicable shipping charges and other disclosed fees will be presented during checkout.

Prices, product details, customization options, and availability may change from time to time. Changes generally do not affect an order that has already been accepted, except where an adjustment is necessary and permitted by applicable law.

If a pricing, technical, or system error affects an order, we may review the issue and take reasonable corrective action where permitted by law. If the order cannot be fulfilled as submitted, we will notify you and address any payment or refund accordingly.

You are responsible for providing accurate payment and billing information and ensuring that your chosen payment method is authorized for the purchase.

8. Shipping and Delivery

Shipping, processing, tracking, and delivery are governed by our Shipping Policy.

Personalized and custom products may require additional preparation based on the selected options and submitted content. Processing and delivery estimates are provided for general guidance and are not guaranteed delivery dates.

Delivery may be affected by carrier delays, weather, seasonal demand, transportation disruptions, inaccurate address details, or other circumstances beyond our reasonable control.

Please review our Shipping Policy before placing an order. You are responsible for providing a complete and accurate shipping address.

9. Returns, Refunds, and Order Issues

Returns and refunds are governed by our Refund and Return Policy, subject to applicable law.

Because personalized and custom products are prepared using customer-submitted information or selected options, return eligibility may differ from that of standard, non-customized products.

If an item arrives damaged, defective, incorrect, incomplete, or materially inconsistent with the confirmed order details, please contact us with your order information and relevant photos, where appropriate, so we can review the issue.

Nothing in these Terms is intended to limit any return, refund, warranty, or other consumer right that cannot legally be restricted.

10. Intellectual Property

The website and its content, including text, product descriptions, graphics, logos, photographs, page layouts, design elements, and other materials, are owned by or used with authorization by BLAKLEY AETHER CLOUD LLC or the applicable rights holders.

Except as permitted by law or with prior written permission from the relevant rights holder, you may not reproduce, republish, distribute, modify, or commercially exploit protected website content.

Submitting content for a personalized order does not transfer ownership of that content to us. You remain responsible for ensuring that your use of submitted content is lawful and properly authorized.

11. Reviews and Feedback

If you submit a review, comment, suggestion, or other feedback, you grant us a non-exclusive, royalty-free right to use, reproduce, display, and publish that content in connection with our business, subject to applicable law and any rights that cannot legally be waived.

You represent that your submitted content is truthful to the best of your knowledge, does not violate applicable law, and does not infringe another person's rights.

We may decline to publish or remove content that violates these Terms, applicable law, or reasonable content standards.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Attempt unauthorized access to our website, systems, or information.

  • Interfere with website functionality, security, or availability.

  • Upload malicious code or harmful software.

  • Misrepresent your identity, payment authorization, or rights to submitted content.

  • Submit content that infringes the rights of others.

  • Use the website in a way that violates applicable laws or these Terms.

We may restrict or suspend access when reasonably necessary to protect our website, customers, or business operations, subject to applicable law.

13. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We also cannot guarantee that every digital preview will look identical to the final physical product.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, BLAKLEY AETHER CLOUD LLC and its applicable service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or products where such exclusions are permitted by law.

Where permitted by applicable law, our total liability relating to a specific order will not exceed the amount paid for that order.

These limitations do not apply to liability that cannot legally be excluded or limited, and they do not affect any mandatory rights available to consumers under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BLAKLEY AETHER CLOUD LLC and its applicable representatives and service providers against third-party claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, infringement of another person's rights, or submission of content that you were not authorized to use.

This provision applies only to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the applicable laws of the United States and the Commonwealth of Kentucky, without regard to conflict-of-law principles, except where mandatory laws in your jurisdiction provide otherwise.

Any dispute relating to the website or purchases will be handled in accordance with applicable law and relevant jurisdictional requirements.

Nothing in these Terms is intended to waive or restrict consumer protections that cannot legally be waived or restricted.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business operations, products, customization options, website features, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date. Changes will take effect when posted unless otherwise stated or required by applicable law.

Your continued use of the website after revised Terms are posted may constitute acceptance of the updated Terms where permitted by law. If you do not agree to the revised Terms, please discontinue use of the website.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Company Name: BLAKLEY AETHER CLOUD LLC
Business Address: 550 WEST MAIN STREET, FRANKFORT, KY 40601, United States
Email: [email protected]
Phone: +1 (304) 356-6591

Support Hours: Monday through Friday, 9:00 AM to 5:00 PM Central Time.

By using the Kavunoo website, you acknowledge that you have read and understood these Terms of Service, subject to any rights that apply under relevant law.